The Role of Technology in Streamlining Purchasing and Supply Chain Processes in the Public Sector in Kenya

Abstract

In recent years, the adoption of technology solutions has become increasingly important in the
public sector, especially in procurement and supply chain processes. The public sector in
Kenya faces various challenges, including inefficiencies, lack of transparency, and
accountability in procurement and supply chain processes. However, the adoption of
technology solutions can significantly enhance the efficiency, transparency, and accountability
of procurement and supply chain processes in the public sector in Kenya. This paper sought to
explore the role of technology in streamlining purchasing and supply chain processes in the
public sector in Kenya. The paper began by reviewing existing literature on technology
adoption in the public sector, procurement, and supply chain management. It also examined
the technological challenges facing procurement and supply chain processes in the public
sector in Kenya and the impact of technology on the efficiency of procurement and supply chain
processes. Furthermore, the paper analyzed the effectiveness of technology in enhancing
transparency and accountability in procurement and supply chain processes in the public
sector in Kenya. Based on the literature review, the paper recommended strategies for the
adoption and implementation of technology solutions to streamline procurement and supply
chain processes in the public sector in Kenya. The recommendations include building
awareness and understanding of the benefits and importance of technology adoption, involving
key stakeholders, addressing cultural and organizational barriers, ensuring data privacy and
security, and monitoring and evaluating progress. In summary, the role of technology in
streamlining purchasing and supply chain processes in the public sector in Kenya is
significant. This paper provides insights that can inform decision-making on technology
adoption in procurement and supply chain processes in the public sector in Kenya.